Policies, Terms & Conditions

Privacy and protection for you and ourselves is very important to us! Please review the below polices, terms and conditions.

Please note our Newsletter and E-mail subscription Policy is on another page.
Newsletter Policy

Privacy Policy

Last Updated: 2026-06-08

Introduction: Welcome to Story Gatherers. We respect your privacy and are committed to protecting your personal information.
Information We Collect: Name, email address, billing information, messages, and subscription details.
Automatically collected: IP address, browser type, device information, pages visited, and usage data.
How We Use Information: To deliver products, send emails, process payments, improve website
performance, and respond to inquiries.
Email Communications: We may send updates, promotions, and educational content. You may unsubscribe anytime.
Payments: Processed securely through third-party providers. We do not store credit card details.
Cookies & Analytics: Used to improve site performance and user experience.
Third Parties: Includes payment processors, email services, analytics tools, and embedded content like YouTube.
Children’s Privacy: Content is intended for parents and educators. We do not knowingly collect data from children.

Family and Media Content Notice:
Our content includes family-friendly storytelling videos featuring the creator and their child. No personal identifying information such as full names, locations, schools, or contact details of minors is shared.
Contact: info@storygatherers.ca

Terms & Conditions

By using this website, you agree to these terms.
Intellectual Property: All content is owned by Story Gatherers. We actively protect our intellectual property and may take action against unauthorized sharing or distribution of our materials.
License: Personal and classroom use only. No redistribution or resale allowed.
Digital Products: Responsibility to download and store files lies with the user.
No Unsupervised Child Accounts: Our website and services are intended for use by adults (parents, guardians and educators). Children should not create accounts, subscribe or make purchases without adult supervision.
Pricing and payment: pricing may change at any time. We reserve the right to refuse, or cancel orders suspected of fraudulent activity.
Refunds: are governed by our Refund Policy.

Refund Policy

Digital products are generally non-refundable.
We will assist with missing or corrupted files within 14 days of purchase.
Duplicate purchases may be reviewed for refund or credit.

Home & Classroom Use Policy

You may use materials for personal, homeschool, or single classroom use.
You may NOT share, resell, upload, or redistribute files.
Each family requires its own purchase unless a group license is obtained.

Educational Use Disclaimer:
Our products are designed for use along side educational services and for creative purposes. We do not guarantee specific learning outcomes. Parents and educators are responsible for supervising children’s use of all materials.

Results may vary depending on the child’s age, engagement level and learning environment.

Permissions & Licensing

Standard License includes personal, homeschool, and single classroom use.
Group licenses are required for co-ops, tutoring groups, and organizations.
School licenses are available for multi-classroom or institutional use.
Contact us at info@storygatherers.ca for any questions.